iE&D Solutions bv
International Education & Development

Privacy statement

Last updated on 07 March 2022.

At iE&D Solutions, we deeply believe in the protection of your data and privacy and we care how it applies to you, as a user of our website. In this Privacy Statement, you can find information about how, whether, and why we collect and use your personal information on our iE&D Solutions bv website. This Privacy Statement applies to any personal information that is gathered when you use our services, visit our website, or otherwise interact with us. We have divided this Privacy Statement into different sections. Please go to the relevant section below for further information. The processing of your personal data complies with the General Data Protection Regulation (‘GDPR’), the Dutch GDPR Execution Act and the Dutch Telecommunications Act.

About us

We are iE&D Solutions bv (Chamber of Commerce 120.59.885), in the rest of this document referred to as iE&D Solutions.

We maintain our headquarters at:
Zevende Buitenpepers 35
5231 GB ‘s-Hertogenbosch
The Netherlands

For more information visit: https://www.ied-solutions.com/

General

We may collect and process the following categories of personal information:

  • Name, email address and other identifying information
    For example, we may record your name, email address, gender, date of birth, nationality, country of residence.
  • Your contact details and personal account/registration details
    Your contact details may include: your address, telephone number, and email address. When you register for a service, we may also record other information you provide when you fill in a registration form.
  • Our communication with you
    When you send us an email or chat with us online or via social media, we save your correspondence with us.
  • Information we collect when you use our website
    When you visit our website or use our services, we may register your IP address, browser type, operating system, referring website, web-browsing behaviour.
    We may receive an automatic notification when you open (or open a link from) a newsletter.
  • Information in relation to social media
    Depending on your social network settings, we may receive information from your social network provider. For example, when you sign in for our services using a social network account, we may gather publicly available information you give us access to from your social network profile, including your contact details, interests, and social network. For more information on the personal data that we receive from your social network provider, and how to change your privacy settings, please refer to the website and the privacy policy given by your social network provider.
  • Information you choose to share with us
    You may also choose to share information with us. For example, when you leave a comment for us on LinkedIn, fill out a survey, submit a contact form or leave a review, you have opted to share personal information with us.

Cookies and similar technologies

When you use our website for the first time, a cookie notice is shown. iE&D Solutions uses the information collected through cookies strictly for the purposes stated in the Cookie Statement, found below.

How we collect your data

iE&D Solutions collects personal information in a number of ways. Information is obtained, for example, when you visit our website, register on our website, communicate with us via social media, or subscribe to our newsletter.

We may also receive personal information from associated institutions, subsidiaries, partners, or other service providers.

We collect some information by accessing your publicly available data, such as your Facebook or Linkedin public profile.

Purposes of processing your data

We process personal information for the following purposes:

Providing services to you

iE&D Solutions processes personal data to provide our services. For example, personal data is processed so, for example:

  • To make your user experience easier and more effective, we may assess how you use our services, and combine this data with information collected via your personal account, registration details, cookies, and similar technologies. This combination enables us to, for example, optimize our search algorithms, assess your admission chance or match with particular opportunities;

For these purposes, iE&D Solutions processes the following personal data: name, digital contact details, demographic information.

iE&D Solutions is allowed to process personal data for these purposes for pursuing its own legitimate interest; with the legitimate interest being to allow iE&D Solutions to provide the best service it is able to.

To communicate with you

iE&D Solutions processes contact details to communicate with you, answer your questions, or handle your complaints. This applies to (potential) clients/customers/partners.

For this purpose, iE&D Solutions processes the following personal data: communication history, name, digital contact details, phone number, country, message.

iE&D Solutions is allowed to process personal data for this purpose to pursue its own legitimate interests; with the legitimate interest being iE&D Solutions to be able to communicate with you for providing the best service. Especially, the legitimate interest services is that iE&D Solutions, or other service provider concerned can respond in an effective and timely manner to any questions or complaint you might have.

Allowing you to provide reviews

iE&D Solutions processes personal information when you have left behind a review about us.

For those purposes, iE&D Solutions processes the following personal data (whether or not by means of a rating): overall experience with respect to our services. IE&D Solutions will then expose your review, which will appear on our website along with any extra comments you have made.

Please note that any written reviews may be checked by iE&D Solutions before exposing, automatically or manually, because iE&D Solutions wants to make sure only high-quality reviews are being exposed. We only remove reviews in the following situations:

  • When the review includes abusive language, swearing, discriminatory remarks, threatening, or personal political, sexual, religious, and ethical viewpoints.
  • When the review promotes illegal or commercial activities.
  • When reviews are not the personal experience or opinion of the respondent.
  • If reviews repeatedly address fellow reviewers on a personal level.
  • If reviews are exposed in a repeatedly disturbing way.
  • If it includes contact details like phone numbers, addresses or links to other websites.
  • If reviewers pretend to be another person or organisation than itself.
  • If we suspect that a review isn’t genuine; for example, might be used to target a competitor.
  • If a review contains content that violates the rights of another person or an organisation, intellectual property rights, and privacy rights.
  • Reviews entered by the threat of extortion.

If you come across a review that includes any of the above, let us know: info@ied-solutions.com

iE&D Solutions is allowed to process personal data for these purposes because this is necessary for pursuing its legitimate interest. These legitimate interests being that reviews have found to be extremely helpful when aligning potential clients with the best fitted services of iE&D Solutions.

For direct marketing purposes

iE&D Solutions processes personal information for (direct) marketing purposes. This means we may use your personal information to send you newsletters, promotions, or other marketing communications. We use the results of our analysis to tailor our marketing communications to your specific interests and preferences. For example, if our analysis shows that you may be interested in certain types of services, we may customize our newsletter and website with content that are relevant to you. We may use different channels for our marketing communications, such as email, social media, and your personal online account.

For this purpose, iE&D Solutions processes the following personal data: name, digital contact details, demographic information, IP address, cookies and comparable services, browser, device specifications, referring website, browsing behaviour and website interactions, social media likes.

iE&D Solutions is allowed to process personal data for this purpose because you gave consent or because iE&D Solutions has a legitimate interest. The consent can be withdrawn at any moment, and you can object at any moment to the processing of your personal data for direct marketing purposes when such processing is based on iE&D Solutions legitimate interest. The withdrawal of consent or exercise of your right to object does not affect the lawfulness of the processing prior to the moment of withdrawal or exercise of the right to object.

You may object or revoke your consent for receiving marketing communications at any time, by following the instructions in the relevant marketing communication or by sending an email to info@ied-solutions.com.

To initiate and evaluate business relationships

Your personal data will be processed for the entering into agreements and the performance thereof to the point of commercial services and the managing of the business relations which emerge from them, including the performance of activities aimed at the expansion of our client database.

Disclosing or sharing data with third parties

General

We reserve the right to release personal information without your consent or without consulting you, when we deem it necessary to comply with our legal obligations, to enforce our terms and conditions, to protect the security of this website, or to prevent fraud.

Third party websites

Our website contains links to third-party websites. If you follow these links, you will exit our website. This Privacy Statement does not apply to third-party websites. iE&D Solutions cannot accept liability for the ways in which these third-party websites use your personal data. You use these websites at your own risk. For more information on how these third parties treat your personal information, please check their respective privacy policies (if available).

Security and retention

iE&D Solutions takes the safeguarding of your information very seriously. iE&D Solutions will take appropriate technical and organizational measures to protect your personal data against loss or unlawful use. These measures include but are not limited to: facilities protected by appropriate security measures, encryption of devices, version tracking and access to our databases is limited to key personnel and IP addresses and use of it is logged. Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.

Your personal data will be retained for as long as required for the purposes described in this Privacy Statement, or insofar as is necessary to comply with our contractual or statuary obligations, and to solve any disputes. In most cases, your personal data will be retained for forty-eight (48) months after your last activity, or until you request deletion. iE&D Solutions retains your data for that period to optimize their services to you.

Your Rights

You can request access to or a copy of your personal data collected by us. You may also request the rectification and removal of personal data or the restriction of the processing of your personal data if there is a reason for doing so. You also have the right to data portability. You also have the right to object to a processing on grounds relating to your particular situation or against the processing of your personal data for direct marketing purposes. More information on your rights is available at https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/avg-nieuwe-europese-privacywetgeving/rechten-van-betrokkenen.

To exercise your right(s), please send your written request, to:
info@ied-solutions.com
or
iE&D Solutions bv
Zevende Buitenpepers 35
5231 GB ‘s-Hertogenbosch
The Netherlands

In order to ensure that the request you are submitting on your behalf is legitimate, in some cases, it may be necessary for us to obtain further proof of identity either in person or via webcam. This is only necessary in those cases where we have doubts about the identity of the person submitting the request.

Modifications to this Privacy Statement

This Privacy Statement is effective as of 7 March 2022 and replaces our previous privacy policy. We reserve the right to alter or otherwise make changes to this Privacy Statement. We will notify you of any changes by posting the revised policy on our website. Changes take effect as soon as the Privacy Statement is posted.

Questions or complaints

If you have any question or complaints about the processing of your personal data, please send an email to Thijs van Vugt at info@ied-solutions.com. We will be happy to assist you. If you feel that your rights have been violated, you may also lodge a complaint with the Autoriteit Persoonsgegevens, the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl). For more information on the protection of personal data, please consult the website of the Autoriteit Persoonsgegevens.

Cookie Statement iE&D Solutions bv

Last updated 7 March 2022.

About Cookies

Websites use techniques that increase user-friendliness and make the websites as interesting as possible for each visitor. The best-known examples of such techniques are cookies and scripts. (hereafter “cookies”). Cookies may be used by website owners or by third parties – advertisers, for example – who communicate via the website you visit.

The use of cookies is safe. No personal information, such as a telephone number or an e-mail address, can be traced back to cookies. As a result, cookies cannot be used for e-mail and telemarketing actions.

We think it is important that you know which cookies our website uses and for which purposes they are used. We want to guarantee your privacy and user-friendliness as much as possible. Below you can read more about the cookies that are used by and through our website and for which purposes.

This cookie statement applies to www.ied-solutions.com by iE&D Solutions bv., located at Zevende Buitenpepers 35, 5231 GB ‘s-Hertogenbosch, The Netherlands.

For which purposes do we use cookies?

We use cookies for the following reasons:

  • To make sure the website functions properly.
  • To measure usage of the website.
  • To measure the relevance of our information.

Browser Settings

If you do not want websites to place cookies on your computer at all, you can change your browser settings so that you receive a warning before cookies are placed. You can also change the settings in such a way that your browser rejects all cookies or only the cookies of third parties. You can also delete cookies that have already been placed. Please note that you will need to change the settings separately for each browser and computer you use.

Please be aware that if you do not want cookies, we will no longer be able to guarantee that our website is working properly. It is possible that some functions of the website are lost or even that you can’t see the website at all.

How to adjust your settings varies from browser to browser. If necessary, consult the help function of your browser. If you want to disable cookies from specific parties, you can do so via www.youronlinechoices.com.

Final Remarks

We will have to amend these statements from time to time, for example because our website or the rules surrounding cookies change. We may change the content of the statements and the cookies included in the lists at any time and without prior warning. You can consult this web page for the latest version.

If you have any questions or remarks, please contact: info@ied-solutions.com.